Helpful Information & Policies
If this is your first visit to Allyu, the following information may be helpful for you. If you have any further questions, please call us at 312.755.1313. We are looking forward to meeting you!
Appointment Reservations [+ show][- hide]
We will always do our best to accommodate walk in requests. However, calling ahead is the best way to assure your desired time and service. A credit card number will be taken to hold your reservation. We reserve the right to pre-authorize your credit card. On the day of your appointment, you are welcome to utilize a gift certificate or alternate form of payment.
Location and Parking [+ show][- hide]
Location and Parking
We are located on the northwest corner of the Chicago Ave/Larrabee St intersection, one light east of Halsted St. Parking is available at both the garage at 720 N Larrabee (across from our entrance) and 950 N Kingsbury (at the end of our building). If you park on Kingsbury, you can take the elevator to the riverwalk and access us from that level. We validate parking for $3 up to 3 hours. After the validation time, parking rates return to regular garage rates of $14. These garages can fill to capacity during business hours so please allow plenty of time for parking. Taxis, public transportation and bike parking is also readily available.
Arrival Time [+ show][- hide]
Check-in time for new clients is 15 minutes prior to your first appointment. To know and meet your needs, each new client provides us with a brief health history. We will provide you with the form at arrival to fill out. We suggest returning clients arrive ten minutes prior to their appointment.
Late Arrival [+ show][- hide]
Life complications sometimes lead to late arrival. However, as courtesy to following guests, late arrivals will only receive the remaining available appointment time and will be charged in full.
Cancellation Policy [+ show][- hide]
We understand the occasional need to cancel an appointment. Please notify us of any cancellation at least six business hours in advance. A 50% service fee will be charged to your credit card for cancellations with less than six hours notice. Full cost of your service is charged for appointments missed without notice. Personal spa days and the Couple’s Mini Spa Retreat require twenty-four hours notice for changes/cancellations. Group spa events and workshops have unique cancellations policies that will be clarified at the time of reservation.
Gratuities [+ show][- hide]
Gratuities are accepted in cash. We can provide cash back on debit cards for gratuity if desired. Envelopes are available at the front desk during check out and will be dispersed to your practitioners.
Forms of Payment [+ show][- hide]
Forms of Payment
Allyu Spa accepts Visa, MasterCard, American Express, Discover, and cash. Payment is expected at the time of treatment.
Our Space [+ show][- hide]
We are different from many spas because we don’t have a locker room with public showers. Instead we offer a more intimate experience and more contact with our staff. You will change into spa sandals to begin your relaxing journey. Plush robes are available upon request and our helpful staff will direct you from service to service. Canvas bags are used to keep belongings with you at all times. We appreciate communication between clients and our employees. If you need anything (lower music volume, a robe to change into, more tea) please do not hesitate to ask. We pride our staff on being attentive to your needs, and communication creates community as well.
Children [+ show][- hide]
Though children are an amazing asset to our lives, Allyu’s environment is not appropriate for unaccompanied children. Many of our guests are also visiting specifically for quiet, adult time. Children under thirteen are welcome while receiving a child appropriate service in tandem with a parent or guardian. A signed permission form is needed for children under age sixteen prior to receiving any service. Children in strollers or children not receiving an approved service are only permitted in the retail area. A parent must supervise children at all times.
Return Policy [+ show][- hide]
We hope you will be thrilled with every purchase you make at Allyu Spa. Should you be less than satisfied, products can be returned for retail or service credit within 30 days of purchase with valid receipt. All refunds are for SPA CREDIT ONLY.
Gift certificates, memberships, and spa service packages are non refundable.
Neighborhood Restaurants [+ show][- hide]
Need a meal or a snack pre or post treatment? Below are a few neighborhood options to satisfy your hunger.
Japonais Restaurant and Lounge
600 West Chicago Avenue, Chicago, IL 60654
http://www.japonaischicago.com/ (http://www NULL.japonaischicago NULL.com/index2 NULL.html)
Lunch (M-F), dinner every day (check website for hours)
738 North Wells Street, Chicago, IL 60654
http://www.karynraw.com/Cooked/ (http://www NULL.karynraw NULL.com/Cooked/ )
Mon: 11am – 10pm
Tues – Sat: 11am to 11pm
Sun: 10:30am – 10pm (brunch until 3pm)
Meli Cafe and Juice Bar
540 North Wells Street
Chicago, IL 60654-7114
http://www.melicafe.com/ (http://www NULL.melicafe NULL.com/)
Open everyday 6am – 3pm
600 West Chicago Avenue, Chicago, IL 60610
http://www.themotelbar.com/ (http://www NULL.themotelbar NULL.com/)
Open every day at 11am
600 W Chicago Avenue, Chicago, IL 60654
http://www.eatsnarfs.com/ (http://www NULL.eatsnarfs NULL.com/index NULL.htm)
Mon – Fri: 7am-6pm
Yolk – breakfast
747 N Wells, Chicago, IL 60654
http://www.yolk-online.com/ (http://www NULL.yolk-online NULL.com/)
M – F: 6am – 3pm, Sat-Sun: 7am – 3pm
View Neighborhood eateries (http://www NULL.google NULL.com/maps/ms?ie=UTF8&msa=0&msid=212282908337173828664 NULL.0004a2122d5be8895700f&ll=41 NULL.894611,-87 NULL.641973&spn=0 NULL.019167,0 NULL.025749&z=14&source=embed) in a larger map